1. WHAT INFORMATION DO WE COLLECT?
In Short: We collect personal information you provide when inquiring about our products, participating in activities, or contacting us.
Types of Information We Collect:
The information we collect depends on your interactions with us, the services you use, and your choices. This may include:
- Names
- Phone numbers
- Email addresses
- Mailing addresses
- Contact preferences
- Billing addresses
Sensitive Information: We do not process sensitive information.
Payment Data: If you make a purchase, we collect payment details necessary for processing, such as your payment method number and security code.
2. HOW DO WE PROCESS YOUR INFORMATION?
We process your information to provide and improve services, communicate, ensure security, prevent fraud, and comply with legal obligations. We may also use it for other purposes with your consent:
- Service Delivery: To provide the services you requested.
- Support: To respond to inquiries and resolve issues.
- Order Management: To fulfill and manage orders, payments, returns, and exchanges.
- Feedback Requests: To contact you for feedback on our services.
- Marketing: To send marketing communications in line with your preferences. You can opt out anytime. See "WHAT ARE YOUR PRIVACY RIGHTS?" for more details.
- Targeted Advertising: To deliver personalized content and ads based on your interests and location.
- Security: To monitor and protect our services from fraud and other risks.
- Usage Insights: To understand and improve how our services are used.
- Marketing Effectiveness: To assess the success of our marketing campaigns.
- Vital Interests: To protect individuals’ vital interests when necessary.
3. WHAT LEGAL BASES DO WE RELY ON TO PROCESS YOUR INFORMATION?
We process your personal information only when necessary and based on a valid legal reason, such as your consent, legal requirements, contractual obligations, protecting your rights, or business interests.
4. HOW LONG DO WE KEEP YOUR INFORMATION?
We will retain your personal information only as long as needed for the purposes in this Privacy Policy, or as required by law. When no longer needed, we will delete or anonymize it. If deletion isn't possible, we will securely store it and prevent further processing.
5. HOW DO WE KEEP YOUR INFORMATION SAFE?
We are committed to protecting your privacy. Your personal information will never be sold or shared without your consent, except as required by law. We take all necessary measures to secure your data and prioritize its confidentiality.